top of page
-
It's my group's first time doing an escape room. What room do you recommend we try?Although all our rooms have roughly the same level of difficulty, our Mutiny room should give you the best overall experience, followed by The Black Lotus. We also recommend trying board-game style escape rooms such as EXIT or Unlock!, to give you an idea of what type of puzzles and challenges you can expect to find. Every room has a Game Facilitator that is ready to intervene should you need extra clues. Our goal is for you to have the best overall experience, even if you might not get the chance to finish the game in the alloted timeframe.
-
What are your recommended group sizes?For the best experience, we recommend group sizes of 4-6 participants. Area 51 and The Black Lotus can hold up to 10 people, but we will still recommend no more than 6 for the best experience for everyone involved.
-
I have a large group. Can I book more than 1 room for the same time?Yes, but you must call us to make those arrangements. We must ensure that we have enough staff to accommodate the number of rooms requested. We may also be flexible enough to accommodate specific time requirements.
-
I can only book up to 6 people online. Can I add just one more?Yes, but you must contact us first. Please understand that some of the rooms are smaller and having any more people may lessen the experience of the whole group.
-
Do you have birthday party packages?We love to be a birthday party destination, but we don't offer birthday party pacakages. When someone celebrates a birthday with us, we simply provide the escape room experience. Please keep in mind that we require an adult to be with group at all times, and for birthday parties of 4 kids or more, the adult is able to participate for free. Please call us to discuss any other detail we may be able to accommodate for you. We do not recommend planning a birthday party at our escape rooms for kids younger than 10 years old.
-
Are my kids old enough to enjoy an escape room?Escape rooms are designed for adults and teenagers, however kids can still participate. Our recommended age is 8 and up - any younger and they will have difficulty connecting with the experience. Kids 8 and up are still required to pay the cost of a full admission. All rooms require at least one adult (18+) to participate.
-
We have no babysitter. Can I bring my baby or toddler in the room?As parents ourselves, we understand! We allow for no more than one toddler or baby to be accompanied in a room, at no additional cost.
-
Are dogs or pets allowed?No. The Landlord does not allow for pets inside our space. Our rooms are not designed to accommodate pets.
-
What if we need to cancel our booking?If you need to cancel, please contact us as soon as possible (by email or phone) so we can make the spot available for another group. Your deposit will be refunded if you call ahead and provide us with enough notice.
-
Where are you located? Where should I park?We're in the same building as Mr Q's restaurant, with our entrance just off of Main Street. Parking is in the lot facing Giant Tiger with street parking also available. Once inside, just make your way downstairs. You can find us in Room 25.
-
Are your rooms scary?No, our rooms are not scary. You might experience unexpected surprises and loud noises but nothing scary by design.
-
Are we actually locked in a room?No. You are never going to be physically trapped inside a room. If you need to leave at any point during the game, you're always welcome to step out.
-
Does my group need an adult to participate?Yes. All bookings must have at least one paying adult (18+) in the room with the group.
-
How difficult are your rooms?The feedback we've gathered is that all our rooms offer a satisfying level of challenging puzzles. It's "Just right" for the experienced players. If you are inexperienced, let us know before entering the room and we will "nudge" you in the right direction if we feel that you need assistance. You can always ask for a hint at anytime without penalty.
-
What does it cost?$25.00 per person for groups of 3 or more. $37.50 per person for groups of 2 players.
-
What forms of payment do you accept?We accept cash and all major Credit and Debit cards.
-
Do I need a deposit?Yes. A deposit of a single admission ($25) is required at the time of booking. This deposit is refundable only if the booking is cancelled or rescheduled with a minimum of a days' notice.
-
Are your rooms wheelchair accessible?Unfortunately, we are located downstairs in a building without an elevator. We are not wheelchair accessible.
Frequently Asked Questions
bottom of page